MALL GROUP is one of the largest e-commerce companies in Central and Eastern Europe, serving millions of customers across the region. It operates popular brands like MALL.CZ, an online store offering a wide range of products; CZC.CZ, a top electronics and IT retailer; and Košík.cz, a fast-growing grocery delivery service that brings fresh food and other essentials to customers’ homes.

The company, based in Prague, Czech Republic, started in the early 2000s and has expanded to markets like Slovakia, Poland, and Hungary. With thousands of employees in offices, warehouses, and delivery hubs, MALL GROUP ensures customers receive their orders quickly and reliably. With an annual turnover of over €1 billion, MALL GROUP is a major player in the region’s e-commerce market.

Challenges

MALL GROUP needed to streamline its delivery process across its brands and unify the logistics system. They also wanted to make Uloženka, their logistics company, more efficient and integrated with their overall operations. Moravio helped create a central delivery platform for all their e-commerce brands. We ensured it worked smoothly with existing systems and supported Uloženka to improve its operations.

Results

The new platform made MALL GROUP’s logistics more efficient, saving time and resources while improving customer satisfaction. This shows Moravio’s expertise in building smart solutions for e-commerce.

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